No. RxConnected is an international pharmacy referral and administration service established to help you get in touch with licensed international pharmacies and approved fulfillment centers from around the world that can fill your prescriptions at affordable prices. RxConnected does not provide pharmacy services itself. It acts only as an intermediary to assist you in filling your prescriptions. The products on our website are offered to you by our affiliated international pharmacies and approved fulfillment centers. All prescriptions are filled directly by one of our affiliated licensed international pharmacies and/or approved fulfillment centers from their respective jurisdiction and mailed directly to your home. All of our affiliated pharmacies and fulfillment centers require a valid prescription written by your own doctor to be provided before any order for prescription products can be filled and shipped. All of our affiliated pharmacies and fulfillment centers have been approved by the regulatory bodies from their respective countries.

Absolutely. Our website utilizes 128-bit SSL encryption. This level of security protects your information and privacy. View our patient safety for more details.

Yes, we are an approved member of the Canadian International Pharmacy Association (CIPA) and have been for many years. To verify our credentials directly with CIPA, please click here. We also offer all our customers a Norton Shopping Guarantee guarantee with each and every order.

You don't have to, but we recommend that you do. In fact, you can have them call us if they have any questions.

Ordering is easy. All you need is a valid prescription from your physician. Once you have this, simply call us at 1-877-385-5040 and we can help you place an order. After your order is place, you will need to send us your original prescription. Upon receipt of your prescription, your order will be processed and shipped directly to you.

Simply contact us toll-free at 1-877-385-5040 or email us your refill request at info@rxconnected.com

You may only order as much as your physician prescribes for you. Also, all prescription shipments are limited to a maximum 90-day supply per medication. Thus, if your prescription is for a one year supply, we will ship you a 90-day supply once every three months. Note: It is permissible to issue 100 tab/capsule quantities under this restriction.

You can cancel your order so long as it hasn't been shipped. We issue full refunds for any cancelled orders.

Please call our customer support center at 1-877-385-5040 and we will be happy to assist you.

When placing refill orders, no other information needs to be provided, unless there has been a change in your shipping address, contact information, health, in the strengths or quantities of the medications you're taking, or in your preferred method of payment (in which case, this information needs to be provided). To place your refill order, simply call us toll-free at 1-877-385-5040 or email us at info@rxconnected.com

Due to government price controls, medications from Canada and many other countries are often significantly cheaper than in the United States. Also, other countries may have more affordable generic versions of drugs, which may not yet be available in the US.

The price advertised on RxConnected is the price you pay plus shipping and handling for each package. The advertised price includes the cost of medicine and all other service fees.

No, we don't charge you any sales tax.

If you're not completely satisfied with your purchase from RxConnected and the medication has not been opened, we will either reship your order free of charge or offer you a full refund, including the shipping cost. In the event the medication package has been opened, don't worry!

If you are unsatisfied any way, please call us at 1-877-385-5040. Our CareTeam is dedicated to ensure every customer has a positive experience with us.

Please note that we do not accept returned products.

If you find a better price advertised, RxConnected will match or beat it by 10% of the difference as long as the competitor meets our standards for patient safety. In addition, the strength/dosage, and quantity must match what we have listed on our website. Some exceptions may apply. We encourage you to call us at 1-877-385-5040 or chat with us online.

In addition to shipping Canadian drugs from Canada, we have affiliated contracted fulfillment centers in the following jurisdictions that ship products to our customers: Canada, Singapore, United Kingdom, New Zealand, Turkey, Mauritius, India, Australia, and the United States. Our contracted fulfillment centers in countries (other than Canada) do not ship Canadian drugs.

No, Canadian drugs are only shipped from our contracted Canadian pharmacies. In addition to our Canadian pharmacies, we have affiliated contracted fulfillment centers in the following jurisdictions that ship products to our customers: Canada, Singapore, United Kingdom, New Zealand, Turkey, Mauritius, India, Australia, and the United States. These fulfillment centers located in other countries (other than Canada) will ship drugs that they have procured from their own jurisdiction and/or from other countries except Canada. All of our fulfillment centers have been approved by the regulatory bodies from their respective countries.

Yes, this is possible so long as the product you are looking for is available in Canada (or in the country you've specified). If you would like your order filled only in Canada (or in another specific country), please contact our customer support center and one of our representatives would be happy to assist you with your request. Please note however that the prices on our website generally reflect the most affordable option available from all of our affiliated international pharmacies and fulfillment centers located in Canada, Singapore, United Kingdom, New Zealand, Turkey, Mauritius, India, Australia, and the United States. By choosing to have your order filled only in Canada (or in another specific country), the prices for your medications may vary from our website prices.

It can be, but not necessarily. For example, not all drugs sold in retail US and Canadian pharmacies are made in the USA or Canada. Many generics that American and Canadian retail pharmacies sell may be sourced from India, Israel, European Union and possibly other countries as well. Even for many brand name drugs, while the manufacturer of the drug may be an American or European company, for a variety of reasons, the drug itself may be manufactured outside of the USA or Europe.

The branded drugs we sell are chemically and therapeutically no different from the ones you get in your local pharmacy. They both generally come from the same exact manufacturer. Generally, the main difference* is in the packaging and the price. Our packaging may be different from what you get locally, but we're also much cheaper.

* Other differences may include differences in trade name, form, and general appearance.

Due to differences in government regulation, different countries have different packaging requirements. For example, a product in Canada (or any other country) will have different packaging than the same product in the US even though both drugs are chemically and therapeutically equivalent and are generally manufactured by the same exact company.

When a drug company first invents a drug (i.e. Prozac) that company is the only one allowed to make that drug for a certain number of years. After this time period, other companies are allowed to make the same drug. These drugs are called generics. The original drug (i.e. Prozac) is called a brand name drug. Brand name drugs and their generics are identical in terms of active ingredients. The generic pills may look different (because they are made by a different company) but inside is exactly the same active ingredient which works in exactly the same way. The only difference between brand name drugs and generic drugs is that generics are always less expensive. Please note that different countries have different patent laws. As a result, certain countries may have access to certain generic medications quicker than in other countries.

We charge a single shipping fee of $14.95 per package sent to you. All packages arrive by regular Postal Service mail. Please allow 8 to 14 business days from the time we receive your order and prescriptions (if you are ordering prescription products).

All packages are fully insured against loss or damage. If for some reason you do not receive your package, we will reship your package to you free of charge. Should you have any questions concerning an order you placed or a package shipped, please contact our toll-free customer support center at 1-877-385-5040 during the hours of 5am-10pm PST, Monday through Friday, and 8:00am-4:30pm PST on Saturday-Sunday.

All packages are covered against loss or damage so you don't ever have to worry about not getting your medications.

If your package is lost or damaged, we will resend them to you at no charge.

You should expect to receive your medications within 8-14 business days from the date we receive your order. To avoid delays, please fax your prescription to 1-855-882-9469. Please mail us your order.

There are many reasons why your package might be delayed. Most of the delays are out of our control. Holidays, adverse weather conditions, and delays with mail processing are some of the reasons why your package might possibly be delayed. Although this is a rare occurrence and the risk of delays is small, we understand the frustration and disturbance it might cause you - which is why we do our best to update you if we foresee any delays on your shipment. We also recommend that you place your order approximately 30 days before your current supply is exhausted to help avoid any possible interruptions in your therapy.

Due to rare occurrences with the postal service, packages can unfortunately get lost or experience delivery delays. This may be due to an incorrect address or postal issues beyond our control, which may result from adverse weather conditions affecting international mail, delays in international mail processing and clearance, or seasonal busy periods such as in December and January. If your order becomes lost in the mail, we will send you a replacement at no charge. However, you will be held liable for the lost package if it is determined that you have provided us with an incorrect mailing address or if you failed to provide us with a winter/summer address.

Unfortunately, no. Each package shipped can only contain medications for a single person.

Unfortunately, once a medication has left the pharmacy, it cannot be returned for any reason.